Posted by By Charlotte Phillips October 29, 2026 on Nov 12th 2026

Chatham mum’s family appeal to find stranger who saved her life after heart attack at Pentagon shopping center

Chatham mum’s family appeal to find stranger who saved her life after heart attack at Pentagon shopping centre

A 63-year-old woman suffered a major heart attack at a shopping centre after learning her elderly dad was critically ill in hospital.

A member of the public rushed to help the mum-of-two when her heart stopped at the Pentagon in Chatham.

Doctors have told the family that without this person’s intervention, the woman would possibly not have survived.

Police, ambulance and fire crews - as well as the air ambulance - were sent to the scene at 3.20pm on October 21.

The woman had just finished work and was making her way through the centre when she collapsed.

The passer-by performed vital CPR before paramedics arrived.

Her daughter, who wishes to stay anonymous, said the incident happened after her mum was told her own dad was seriously ill.

She told KentOnline: “She had found out news that her dad was close to passing away in that moment, and she was rushing to get to the hospital.

“She was on her way, and we think she probably panicked and collapsed.”

Sadly, the 91-year-old died shortly after she suffered the heart attack.

Now, her daughter is hoping to track down the stranger who performed CPR to thank them for their actions, as well as anyone else who may have seen what happened.

She said: “Doctors said the person who did it basically saved her. Those moments are critical until the ambulance arrives.

“I just want to know who saved her, so we can thank them publicly or personally.

“I think knowing that she could have died, that would have been it.

“We just want to say thank you so much for saving my mum’s life in those critical moments because without their intervention, she wouldn't be here today.”

The woman, from Chatham, remains in hospital and is recovering, but doesn’t remember any details about the incident – or about the person who saved her.