The information in the NENA Standard for Telecommunicator Cardiopulmonary Resuscitation (T-CPR) provides emergency communications centers (ECCs) and pre-hospital system leaders with a roadmap to building a sustainable T-CPR program that addresses the resuscitation knowledge, skills, and abilities of telecommunicators. The document contains minimum T-CPR performance standards ECCs should strive to meet to improve survival rates from out-of-hospital cardiac arrest and outlines standard requirements for PSAP operations to ensure 9‑1‑1 telecommunicators provide consistent, effective cardiopulmonary resuscitation (CPR) instructions when a 9‑1‑1 caller is reporting a possible cardiac arrest.

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All comments are due by December 13, 2021. You may contact the NENA Committee Resource Manager with any questions or concerns.