Posted by By Sophie Buchan March 11, 2025 on Mar 13th 2025
BBC Morning Live Doctor Xand urges people to learn crucial '3 step' life-saving technique
BBC Morning Live Doctor Xand urges people to learn crucial '3 step' life-saving technique
A BBC Morning Live doctor has urged people to learn CPR as well as one simple 'three step' life-saving technique. Talking about what to do in an emergency situation - such as if someone faints or is injured - Dr Xand van Tulleken said that there's one thing you want to do first.
Should I call 111 or 999?
He stressed: "The first step you want to take is thinking about calling 999 or 111." Stressing not to worry if you don't know who to call, he says you can call 111 if there is suspected broken bones, sprains, burns and cuts.
"Those things can be dealt with more slowly and they're less urgent." Telling people when to call 999, he says you should do so if you/the person you're worried about is having:
- a heart attack
- breathing problems
- a stroke
- a fit
- loss of consciousness
- severe burns
- an allergic reaction
- severe bleeding
- other major trauma
Dr Xand's 111 warning
He said: "The main thing to say is that if you call 999 and they say it’s more of a 111 call, they are not going to laugh at you or shame you or give you any trouble. And it’s the same with 111.
"If you go to 111 and they go actually it’s a 999 call, they will help you and nobody is going to be annoyed. If you haven’t called the right number just make the phone call and start summoning the help that you need quickly.
"It's the first thing I would say and those call operators are not working in a call center. They have a massive amount of training and massive expertise. They are proper healthcare professionals who really will be able to help you in any situation."
How can I help someone who is hurt?
After you have called 111 or 999, he says you should try help or comfort the person you are worried about and check if they are conscious. You can start by shouting their name, if you know it, and give them a tap on the shoulder and ask if they can hear you.
If they’re breathing, put them in the recovery position. If you can't don't worry and ensure you've called 999, Dr Xand says.
If the person you're concerned about is unconscious and they're not breathing "at that point you want to start CPR", the doctor says. You can also check whether There is a defibrillator nearby.
If they’re breathing, put them in the recovery position. If you can't, don't worry AND Just calll 999, Dr Xand says. If the person you're concerned about is unconscious and they're not breathing "at that point you want to start CPR", the doctor says.
He says you can also check whether here is a defibrillator nearby. You can learn how to do CPR here. You can also watch Dr Xand do the recovery position here which is just done in three easy steps.
Recalling his own experience, Dr Xand said that if there's a situation where the person is conscious and breathing but they are injured, simply keep them company and keep them calm.
Get this information from an injured person
- Get the persons GP details
- Details of medication they take
- Details of any allergies
- Next of kin/anyone to contact
"That will make treatment much more easy" Dr Xand concluded. He added you should "make sure someone looks after you that evening because it can be distressing" to see someone hurt such as if they're been hit and are bleeding or are distressed at the time of the accident.